What Is D360 Bank? — Complete Overview
D360 Bank is the first fully digital bank in Saudi Arabia. It is 100% Shariah-compliant and licensed by the Saudi Central Bank (SAMA). It is backed by the Public Investment Fund (PIF), which is one of the largest sovereign wealth funds in the world. D360 Bank was established to align with Saudi Vision 2030, bringing next-generation digital banking to the Kingdom.
| Point | Details |
|---|---|
| Bank Name | D360 Bank |
| Bank Type | Fully Digital Bank (No Physical Branches) |
| Country | Kingdom of Saudi Arabia |
| Regulated By | Saudi Central Bank (SAMA) |
| Shariah Compliant | ✅ Yes — 100% Shariah Compliant |
| Backed By | Public Investment Fund (PIF) |
| License | Council of Ministers Decree No. 389 dated 15/02/2022 |
| Company Type | Closed Joint Stock Company |
| Capital | SAR 2,100,000,000 (2.1 Billion SAR) |
| CR Number | 1010822737 |
| Headquarters | 7913 King Abdulaziz Rd, Al Arid Dist., 13332 Riyadh, KSA |
| Website | www.d360.com |
| Customer Care (Inside KSA) | 8001244410 (Toll-Free) |
| Customer Care (Outside KSA) | +966 920024360 |
| [email protected] | |
| Complaint Resolution | Within 5 business days |
🟢 HIGHLIGHT: D360 Bank crossed 1 million customers within just 4 months of its official launch — making it one of the fastest-growing digital banks in the Middle East.
Account Opening — Eligibility, Documents & Process
One of the biggest advantages of D360 Bank is that you can open an account in less than 2 minutes — completely online through the mobile app. No need to visit any branch. Both Saudi Nationals and Expats (Iqama Holders) can open an account.
| Point | Details |
|---|---|
| Who Can Open | Saudi Nationals (National ID) + Expats (Iqama Holders) |
| Account Opening Time | Less than 2 Minutes |
| Process | 100% Digital — Through D360 Bank App |
| Branch Visit Required? | ❌ No — Fully Online |
| Documents Required | Valid Saudi National ID OR Valid Iqama (Residence Permit) |
| Additional Documents | Proof of Address (may be required based on account type) |
| Minimum Balance to Open | No minimum balance required for Current Account |
| App Available On | Google Play Store + Apple App Store |
| Verification | Instant digital verification through the app |
| Language Support | Arabic & English |
🟢 HIGHLIGHT (For Expats): Yes, Expats CAN open a D360 Bank account using their valid Iqama. The entire process is digital and takes less than 2 minutes. No sponsor letter or employer NOC is mentioned as a requirement on the official website.
Key Features & Benefits of D360 Bank
D360 Bank offers a powerful set of features that make it an attractive option especially for expats who need fast transactions, zero-fee international spending, and seamless digital banking.
| Feature | Details |
|---|---|
| Account Opening | In less than 2 minutes — fully digital |
| No Hidden Fees | ✅ Transparent pricing with zero hidden costs |
| No International Transaction Fees | ✅ Spend globally with zero forex markup on debit card |
| No ATM Fees | ✅ Free ATM withdrawals — Domestic & International |
| Free Monthly Transfers | ✅ Free local and international transfers |
| Shariah Compliant | ✅ 100% Shariah-compliant banking |
| 24/7 Customer Support | ✅ Personalized support available anytime |
| Digital Wallet Support | Apple Pay + Samsung Pay + mada Pay |
| Instant Transfers | Fast transactions and transfers through app |
| Savings Accounts | Sanabil Daily + Sanabil Monthly (earn profit daily/monthly) |
| International Transfers | Best exchange rates, no hidden fees, instant processing |
| Lending | SAR 5,000 to SAR 600,000 (3 months to 5 years) |
| Musaned Service | Pay domestic worker salaries with free international transfer (SAR 100+) |
| Security | Top-tier security technology, tokenization for digital payments |
| Dedicated IBAN | Each account gets its own IBAN for local & international transfers |
🔴 IMPORTANT NOTE: The Lending/Personal Finance option is currently available to Saudi Nationals only (across all employment sectors, without salary transfer). The official website states it is “Available to Saudis across all employment sectors.” Expats are NOT eligible for D360 lending as of now.
D360 Bank Cards — Debit Card, Masareef Card & Ehsan Card
D360 Bank offers 3 types of cards, each designed for a different purpose. Here is a complete comparison:
| Point | Debit Card | Masareef Card | Ehsan Card |
|---|---|---|---|
| Purpose | Primary spending & travel card | Family & dependents’ expenses | Charity/Donation card |
| Best For | Travelers & daily use | Controlling family spending | Automated charity donations |
| International Fees | ✅ ZERO — No international fees | Spending control for dependants | Donates on your behalf at no extra cost |
| ATM Fees | ✅ ZERO — Free domestic & international ATM withdrawals | N/A | N/A |
| Issuance | Instant digital issuance | Instant digital issuance | ✅ Instant issuance |
| Shariah Compliant | ✅ Yes | ✅ Yes | ✅ Yes |
| Spending Limits | Customizable through app | Set daily and monthly limits | Set daily and monthly limits |
| Subscription Management | ✅ Manage card-linked subscriptions | ✅ Manage card-linked subscriptions | ✅ Manage card-linked subscriptions |
| Apple Pay | ✅ Supported | — | — |
| Samsung Pay | ✅ Supported | — | — |
| mada Pay | ✅ Supported | — | — |
| Contactless/NFC | ✅ Yes | ✅ Yes | ✅ Yes |
🟢 HIGHLIGHT (Debit Card for Expats): The D360 Debit Card is a game-changer for expats — ZERO international transaction fees and ZERO ATM fees worldwide. This means if you travel or send money home, you won’t lose money on forex markup or ATM charges. This is a feature most traditional banks in Saudi Arabia DO NOT offer for free.
Digital Payments — Apple Pay, Samsung Pay & mada Pay
| Digital Payment | Supported | Key Feature |
|---|---|---|
| Apple Pay | ✅ Yes | Tokenization security, Express Mode for transit, works on iPhone, Apple Watch, iPad, MacBook |
| Samsung Pay | ✅ Yes | Tokenization security, biometric authentication, works on Samsung devices |
| mada Pay | ✅ Yes | Seamless integration for local payments in KSA |
🟢 HIGHLIGHT: Adding your D360 Bank debit card to Apple Pay or Samsung Pay is completely FREE of charge. No extra fees for digital wallet usage.
Savings Accounts — Sanabil Daily & Sanabil Monthly
D360 Bank offers two Shariah-compliant savings accounts under the “Sanabil” brand. Both work on the Mudaraba (profit-sharing) model with an 80% (Customer) / 20% (Bank) profit-sharing ratio.
Sanabil Daily Account vs Sanabil Monthly Account
| Point | Sanabil Daily Account | Sanabil Monthly Account |
|---|---|---|
| Profit Calculation | Daily (based on daily minimum balance) | Monthly (based on lowest balance in the month) |
| Profit Credited | Next business day at 9:00 AM | First day of following month at 9:00 AM |
| Minimum Balance for Profit | SAR 2,500 | SAR 1,000 |
| Minimum Balance to Open | No minimum | No minimum |
| AER (Annual Earnings Rate) | 2% AER (Variable) — as of Jan 2, 2025 | Up to 3% AER (Base Rate) — Up to 6% with Promotional Offer |
| Withdrawals | ✅ Unlimited — No restrictions | ✅ Unlimited — No restrictions |
| Dedicated IBAN | ✅ Yes | ✅ Yes |
| Shariah Compliant | ✅ Yes — Mudaraba based | ✅ Yes — Mudaraba based |
| Profit Sharing Ratio | 80% Customer / 20% Bank | 80% Customer / 20% Bank |
| ATM Card for Savings | ❌ No MADA ATM card issued | ❌ No MADA ATM card issued |
| Checkbook | ❌ No checkbook issued | ❌ No checkbook issued |
| Cut-off Time | 12:00 AM (Midnight) daily | End of Gregorian calendar month |
| Grace Period | N/A | One-time grace period at account opening (until 23:59 next business day) |
🔴 IMPORTANT NOTE: The Savings Account does NOT come with a MADA ATM card or checkbook. You can only access funds through the app via transfers.
🔥 Sanabil Monthly Account — Promotional Profit Rates (Valid Until 30 April 2026 | Benefit Until 1 July 2026)
Use promo code SM26 when opening.
| Balance Tier (SAR) | Base Rate (AER) | Promotion: Without Salary Transfer | Enhanced Promotion: With Salary Transfer |
|---|---|---|---|
| 1,000 – 4,999 | 1.0% | 1.5% | 2.5% |
| 5,000 – 19,999 | 1.5% | 2.0% | 3.0% |
| 20,000 – 49,999 | 2.0% | 2.5% | 3.5% |
| 50,000 – 100,000 | 3.0% | 5.0% | 6.0% |
| 100,000+ | 3.0% | 3–5.0%* | 4–6.0%* |
*For amounts above SAR 100,000: The first SAR 100,000 earns up to 6%, and the remaining amount earns up to 4%.
🟢 HIGHLIGHT: If you transfer your salary to D360 Bank and save SAR 50,000–100,000 in the Sanabil Monthly Account, you can earn up to 6% AER — which is one of the highest savings rates available among digital banks in Saudi Arabia right now.
International Transfers & Musaned Service
D360 Bank offers one of the most competitive international transfer services in KSA.
International Transfers
| Point | Details |
|---|---|
| Exchange Rates | Most competitive rates in the market — “Every Riyal goes further” |
| Hidden Fees | ✅ ZERO hidden costs or extra deductions |
| Speed | Instant transfers — Funds delivered quickly |
| Availability | 24/7 — Transfer anytime, anywhere through the D360 app |
| Free Domestic Transfers | ✅ Yes |
| Free International Transfers | ✅ Yes (free monthly transfers included) |
Musaned Service (Domestic Worker Salary Payments)
| Point | Details |
|---|---|
| What Is Musaned | Service to pay domestic worker salaries through D360 Bank |
| International Transfer Fee | ✅ FREE for amounts of SAR 100 or more |
| Speed | Pay salaries in seconds |
| Integration | Linked with Musaned platform |
🟢 HIGHLIGHT (For Expats who employ domestic workers): The Musaned service through D360 Bank lets you pay domestic worker salaries with FREE international transfers for SAR 100+. This saves significant money compared to traditional exchange houses.
Fees & Charges — What You Actually Pay
One of D360 Bank’s biggest selling points is its transparent, zero-fee structure. Based on the official website information:
| Service | Fee |
|---|---|
| Account Opening | ✅ FREE |
| Account Maintenance | ✅ FREE (No monthly charges) |
| Debit Card Issuance | ✅ FREE (Instant digital issuance) |
| International Transaction Fees (Debit Card) | ✅ ZERO — No forex markup |
| ATM Withdrawals (Domestic) | ✅ FREE |
| ATM Withdrawals (International) | ✅ FREE |
| Local Transfers | ✅ FREE |
| International Transfers | ✅ FREE (monthly free transfers included) |
| Apple Pay / Samsung Pay Setup | ✅ FREE |
| Savings Account Opening | ✅ FREE |
| Savings Account — ATM Card | ❌ Not Available |
| Savings Account — Checkbook | ❌ Not Available |
| Musaned Transfer (SAR 100+) | ✅ FREE |
🔴 IMPORTANT NOTE ABOUT HIDDEN FEES: The D360 official website repeatedly states “No Hidden Fees” and “Zero hidden costs or extra deductions.” However, the detailed fee schedule on their Services & Fees page (d360.com/en/services-fees) could not be fully extracted due to the website’s heavy JavaScript rendering. Users are advised to check the full fee schedule directly on the app or website before opening an account. The terms and conditions also state that “regular bank-tariff charges apply” to savings accounts.
Lending / Personal Finance (Loan)
D360 Bank offers digital Shariah-compliant lending (cash finance).
| Point | Details |
|---|---|
| Finance Type | Shariah-Compliant Cash Finance (Murabaha) |
| Minimum Amount | SAR 5,000 |
| Maximum Amount | SAR 600,000 |
| Tenure | 3 Months to 5 Years |
| Processing | Instant — Real-time approval and disbursement in minutes |
| Hidden Fees | ✅ ZERO — Clear, transparent pricing |
| Salary Transfer Required? | ❌ No — Available without salary transfer |
| Eligibility | 🔴 Saudi Nationals ONLY (across all employment sectors) |
| Expat Eligibility | ❌ NOT Available for Expats (as per official website) |
| Specific Interest/Profit Rate | Not disclosed on the website — rate is provided within the app based on individual eligibility |
🔴 CRITICAL HIGHLIGHT FOR EXPATS: D360 Bank’s lending/personal finance service is currently available to Saudi Nationals ONLY. The official website clearly states: “Available to Saudis across all employment sectors, without salary transfer.” If you are an expat, you cannot get a personal loan from D360 Bank at this time.
Final Verdict: D360 Bank — Expat Ke Liye Sahi Hai Ya Nahi?
| Parameter | Rating / Verdict |
|---|---|
| Account Opening Ease | ⭐⭐⭐⭐⭐ Excellent — 2 minutes, fully digital |
| Expat Friendly | ⭐⭐⭐⭐ Good — Account opening yes, but lending NOT available |
| Card Benefits | ⭐⭐⭐⭐⭐ Excellent — Zero international & ATM fees |
| International Transfers | ⭐⭐⭐⭐⭐ Excellent — Best rates, no hidden fees, instant |
| Savings Account | ⭐⭐⭐⭐ Good — Up to 6% AER (promotional), but no ATM card/checkbook for savings |
| Fees & Transparency | ⭐⭐⭐⭐⭐ Excellent — Almost everything is free |
| Lending for Expats | ❌ Not Available |
| Digital Payments | ⭐⭐⭐⭐⭐ Excellent — Apple Pay, Samsung Pay, mada Pay |
| Security & Trust | ⭐⭐⭐⭐⭐ Excellent — SAMA regulated, PIF backed |
| Customer Support | ⭐⭐⭐⭐ Good — 24/7 support, 5-day complaint resolution |
✅ PROS for Expats:
- Open account in 2 minutes with just Iqama
- Zero international transaction fees on debit card
- Zero ATM fees worldwide
- Best exchange rates for international transfers
- Free Musaned salary transfers
- Up to 6% AER on savings with salary transfer
- Apple Pay & Samsung Pay support
- No monthly maintenance fees
❌ CONS for Expats:
- No personal loan/lending available for expats
- No physical branches (100% digital only)
- No ATM card or checkbook for savings accounts
- Detailed fee schedule not fully transparent on website (need to check within app)
- Savings profit rates are variable and can change
🎯 BOTTOM LINE:
D360 Bank is an EXCELLENT choice for expats in Saudi Arabia — especially if your primary needs are a zero-fee current account, free international transfers with the best exchange rates, and a travel-friendly debit card. The Sanabil savings accounts are also a great way to earn extra income. The only major limitation is the unavailability of personal loans for expats. For everyday digital banking, D360 Bank is one of the best options available in KSA right now.
Sources (All from D360 Bank Official Website):
- https://d360.com/en
- https://d360.com/en/about-us
- https://d360.com/en/cards/debit-card
- https://d360.com/en/cards/masareef-card
- https://d360.com/en/cards/ehsan-card
- https://d360.com/en/cards
- https://d360.com/en/personal/international-transfers
- https://d360.com/en/sanabil-daily-account
- https://d360.com/en/sanabil-monthly-account
- https://d360.com/en/sanabil-daily-account/terms-and-conditions
- https://d360.com/en/sanabil-monthly-account/terms-and-conditions
- https://d360.com/en/offers/sanabil-monthly-offer
- https://d360.com/en/personal/lendings
- https://d360.com/en/musaned
- https://d360.com/en/apple-pay
- https://d360.com/en/samsung-pay
- https://d360.com/en/services-fees
- https://d360.com/en/contact-us
- https://d360.com/en/report-complaint
- https://play.google.com/store/apps/details?id=silicon.android.app&hl=en_US
