Mashreq Neo Account Balance Check: Using Mobile App, Number, SMS Or Online Banking & ATM

In the present times, banking transactions have become easier and more convenient than ever before. The best example is Mashreq Neo, a digital banking platform offered by Mashreq Bank. With Mashreq Neo, you can simply use your smartphone or computer to check your account balance, transfer money, pay bills, and more.

In this post, we will show you how you can easily check your account balance using Mashreq Neo.

Different Ways to Check Mashreq Neo Account Balance

To check Mashreq Neo Account Balance, you can use various methods, such as mobile banking, online banking, SMS banking, visiting ATM, and talking to customer care, following which you can check your account balance. Are:

Method	Description
Mashreq Neo Mobile App	● Download and install the app ● Log in ● View balance on the home screen ● Use the ‘Account Summary’ section
Mashreq Online Banking	● Go to the Mashreq Online Banking portal ● Log in ● View balance on the dashboard ● Use the ‘Accounts’ section
SMS Banking	● Send an SMS with ‘BAL’ to 8000 from your registered mobile number ● Receive your balance via SMS
ATM	● Use your Mashreq Debit Card ● Visit any Mashreq ATM ● Select the ‘Balance Inquiry’ option
Customer Care	● Contact Mashreq Customer Care ● Get your balance from the customer service representative ● Mashreq Customer Care number: 600 321 123

Steps to check account balance through Mashreq Neo

The process of checking the balance of Mashreq Neo is quite easy, you can complete this process online through your smartphone, for this you must have the debit card of Mashreq Neo Account.  By following the step by step process mentioned below, you will be able to check your account balance.

 1. Download and install Mashreq Neo Mobile App:

• Go to Google Play Store or Apple App Store : Search and download Mashreq Neo Mobile App.

• Install App : After downloading the app, install it on your smartphone.

 2. Open the app:

• Open the App: Open the Mashreq Neo Mobile App on your smartphone.

 3. Sign in and create a user ID and password:

• Home Screen: “Sign In” option will appear on the home screen.

• Enter User ID and Password : If you already have a User ID and Password, enter them.

• If User ID and Password are not available: Click on “Create User ID and Password”.

 4. Provide information about yourself:

• We need some details : We need some details to sign in.

• Please ensure that this card is registered in your name : Use a card registered in your name.

5. Enter card details:

• Enter 16 digit card number : Enter the 16 digit number of your card.

• Enter CVV : Enter the three-digit code on the back of the card.

• Enter Date of Birth : Enter your date of birth.

• Click on Submit Button : After filling all the information, click on the “Submit” button.

 6. Enter OTP:

• Enter 6 digit OTP : Enter the OTP sent on your registered mobile number.

7. Create MPIN:

• Create MPIN : Create a 6 digit MPIN and confirm it.

• Scan Fingerprint : If your phone has a fingerprint sensor, scan it.

8. Open the app and view quick balance:

• Open the app : Sign in with your new user ID and password.

• Click on Quick Balance : Click on the “Quick Balance” option on the home screen.

• View Account Balance : Your account balance will be visible on the screen.

By following these steps you can easily check your Mashreq Neo account balance.

Step by Step Process to Check Balance through Mashreq Online Banking

The second best way to check balance is through Mashreq Online Banking. By following this method you will be able to check your account balance.

 1. Visit Mashreq Online Banking Portal:

• Open Web Browser : Open a web browser on your computer, laptop, or mobile device.

•  Enter Portal URL: Enter the URL of Mashreq Online Banking portal and press Enter.

 2. Login:

• Enter Username and Password : On the login page, enter your username and password.

• Click on Login button : Click on the Login button and log in to your account.

 3. Go to Dashboard:

• Open Dashboard: After login, you will be taken to the dashboard where all your account information will be visible.

 4. View Account Balance:

• Go to ‘Accounts’ section: Click on the ‘Accounts’ section on the dashboard.

• View Account Balance : Your account balance and other details will be displayed in the ‘Accounts’ section.

 5. Get detailed account information:

• Select Account : If you have more than one account, select the account whose balance you want to check.

• View Transaction History: You can view account balance as well as transaction history.

6. Logout:

• Click the Logout button : To ensure security, logout from your account by clicking the Logout button after you are done.

By following these simple steps you can easily check your Mashreq Neo account balance through online banking.

Step by Step Process to Check Balance through Mashreq SMS Banking 

If you are unable to use mobile banking and online banking, then you can use SMS banking, for this you have to send an SMS from your mobile, the bank sends a message of the balance amount to your registered mobile number. To complete this you can use the step by step process given below: 

1. Register for SMS Banking : Make sure your mobile number is registered with Mashreq Neo for SMS banking services.

2. Create a Message : Open the messaging app on your registered mobile number.

3. Type the SMS : In the message body, type the keyword `BAL`.

4. Send the SMS : Send this SMS to the designated Mashreq SMS Banking number, which is 4250 for UAE customers.

5. Receive Balance Information : You will receive an SMS reply with the current balance of your Mashreq Neo account.

Step by Step Process to Check Balance through Mashreq ATM 

If you use Masrakh Bank’s debit card, then you will be able to check your bank account balance by visiting your nearest ATM. To complete this process, you must have the debit card of this bank: 

Here is the step-by-step process for checking your Mashreq Neo account balance using an ATM:

1. Find an ATM : Locate a nearby Mashreq ATM or any ATM that supports your Mashreq Neo debit card.

2. Insert Debit Card : Insert your Mashreq Neo debit card into the ATM machine.

3. Enter PIN : Enter your personal identification number (PIN) when prompted.

4. Select Account Balance Option : On the ATM menu, select the “Balance Inquiry” or “Check Balance” option.

5. View Balance : The ATM will display your account balance on the screen. You may also have the option to print a receipt showing your balance.

6. Complete Transaction : Once you have checked your balance, you can either perform another transaction or end the session and retrieve your card.

Step by Step Process to Check Balance through Mashreq Customer Support 

You can also check the balance of your Masrakh Bank account by talking to the customer care. This is a five-time method of checking the balance which is a little different. To complete this process, you have to talk to the customer care of the bank and You have to provide some details there for verification. As soon as your details are verified, you will be informed about the specific amount in your account through SMS and you will also receive the statement of your balance on email. To complete this process, you can adopt the procedure given below: 

1. Prepare Your Account Details : Ensure you have your account details handy, such as your account number and any necessary identification information.

2. Call Customer Support : Dial the Mashreq Customer Care number, which is 600 54 4400 for UAE customers.

3. Navigate the IVR System : Follow the instructions provided by the interactive voice response (IVR) system. Choose the option for account balance enquiries.

4. Verify Your Identity : You may be asked to verify your identity by providing personal information such as your date of birth, account number, or a security question.

5. Request Balance Information : Once your identity is verified, request the customer service representative to provide your account balance.

6. Receive Balance Information : The representative will inform you of your current account balance.

(FAQs) checking your balance with Mashreq Bank

In conclusion

Checking your Mashreq Bank account balance is a straightforward process, accessible through various methods such as the mobile banking app, online banking , ATMs, and customer service calls. Most methods are free, though there may be charges for using ATMs outside of Mashreq’s network. 

To know the balance of your Mashreq Bank, you can use these five methods. If you have a current account, a savings account or a salary account, you can also use the same process if you want to know how to check your account balance. If you face any problem, you can comment below, we will reply to you within 2 hours.