Oumar Malik
Oumar Malik
Chief Financial Officer
Oumar Malik is the Chief Financial Officer of iNewkhusi.com, a top financial platform offering banking, loans, credit cards, and insurance. With deep financial expertise, Oumar is key in developing strategies for growth and effective management of financial products and services. Based in Al Hamriya, Dubai, Oumar provides valuable insights and innovative solutions to help individuals and businesses manage their finances.
Traveling in Abu Dhabi in the most economical and convenient way is by bus. However, repeatedly paying the fare can be tiresome. This is where the Hafilat Card comes in! It is a prepaid rechargeable card that allows you to make cashless payments for bus travel in Abu Dhabi.
The Hafilat Card not only makes your journey convenient but also safe. Additionally, in many cases, it saves you money on fares. In this guide, we provide you with all the necessary information about the Hafilat Card.
Want to check your Hafilat Card balance so you can recharge it online? You’ve come to the right place! This comprehensive guide will show you how to check your Hafilat Card balance online and how to recharge it in 2024.
Here, you will find everything you need to know about this card, including how it works, how to obtain it, and how to use it. You can read our complete guide to learn more about it.
How to Check Hafilat Card Balance Online
Hafilat understands that visiting the office repeatedly can waste your time. That’s why they’ve provided several online options to make financial management easier for you. You can now recharge online, check your balance, and make transactions. Follow these steps to check your Hafilat Card balance online:
Step 1: Visit the Official Hafilat Website
- First, go to the official Hafilat website at to access your account. You can also type this address into your Chrome browser. Note that you must have a registered account to log in. If you don’t have an account, you will need to register one before proceeding.
| Open Official Hafilat Website | Check Now |
Step 2: Navigate to the “Hafilat Card Balance” Option
- After logging into the website, you will see your account dashboard. On this dashboard, you will find the option to check “Hafilat Card Balance” somewhere on the right side. Find this option and click on it.
Step 3: Enter Your Hafilat Card Number
- After clicking on the “Hafilat Card Balance Check” option, the system will ask for some information. You need to enter the card number printed on the back of your Hafilat card in the provided box.
Step 4: Confirm Your Request
- After entering the card number, press the “OK” button to confirm. Pressing this button will submit your request.
Step 5: Check Your Hafilat Card Balance
- Within a few seconds, the screen will display your account details, such as the serial number, card expiry date, and remaining balance. If you want to recharge, you can click on the “Recharge” button on the dashboard.
Install the Darb Mobile App to Check Hafilat Card Balance
Hafilat understands the needs of its customers and provides financial solutions accordingly. Sometimes, website errors may occur during online transactions or balance checks. Therefore, Hafilat has developed a smart mobile app that allows you to check your account balance and manage other activities through your phone.
Step 1: Download the “Darb” Mobile App
- Install the “Darb” mobile application from the Play Store or App Store. This app is suitable for both Android and iOS users.
Step 2: Log In
- After opening the app, enter your email, card number, or PIN to log in.
Step 3: Check Hafilat Card Balance
- Once logged in, find the relevant button in the app that will show you the Hafilat card balance.
- Press this button to easily view your balance.
Step 4: Perform Other Tasks (Optional)
- This app offers more than just balance checking. You can perform other tasks, such as making transactions, through this app as well.
Can I Check Hafilat Card Balance Offline?
Yes, You Can Check Your Hafilat Card Balance Offline. While online methods offer convenience, Hafilat understands not everyone has internet access. Here’s how to check your balance offline:
1. Ticket Vending Machines:
- Look for these machines at bus stations.
- Insert your Hafilat card.
- The screen will display an option to “Check Balance.” Select it.
- You might need to enter additional details (follow on-screen instructions).
- Your remaining balance will be displayed.
2. Hafilat Customer Care Centers:
- Visit a customer care center.
- Provide your card and identification to a staff member.
- They’ll access your balance information and share it with you.
Please Note : Offline methods might take slightly longer than online options.
How to Obtain a Hafilat Card
Hafilat cards offer a hassle-free way to pay for bus rides in Abu Dhabi. Here’s how to get your own card:
1. Visit a Hafilat Customer Care Center:
- Locate the nearest center. They are typically found at bus stations or public service areas.
2. Ask About Requirements:
- Staff will inform you of the current documents needed for application and the standard card fee.
3. Gather Required Documents:
- This typically includes your Emirates ID or passport, recent photographs, and any other documents specified by the center.
4. Pay the Fee:
- Fees can be paid conveniently using cash, credit card, or debit card.
5. Receive Your Pre-charged Card:
- Once the process is complete, you’ll receive your activated Hafilat card with a small initial balance ready for immediate use. This eliminates the need for immediate top-up.
Should You Register Your Hafilat Card?
Registering your Hafilat card is entirely up to you, but it unlocks several advantages:
- Enhanced Security: Registration adds a layer of protection to your card balance. If you lose your card, you can easily block it to prevent unauthorized use.
- Access to Additional Features: Registered users might be eligible for features like online transaction history, travel history, and even managing multiple cards through a single account.
- Discounted Fares: Students and senior citizens can enjoy special discounts on fares with registered Hafilat cards designed specifically for them.
How to Register Your Hafilat Card?
Visit a Hafilat customer care center and inform them of your desire to register. They’ll guide you through the process, which typically involves providing personal information and potentially biometric data (like fingerprints).
Registration Options:
- Standard Hafilat Card: This is the basic option with no specific requirements.
- Student and Senior Citizen Cards: These offer discounted fares upon verification of your eligibility (e.g., student ID, senior citizen ID).
Please Note : Weigh the benefits of registration against the additional step of visiting a customer care center. If security and potential savings are important to you, registration is a worthwhile option.
Hafilat Card: Minimum Balance, Fares
How much minimum balance do you have to keep in Hafilat Card, how much fare facility do you get here and what is going to be the price of Monthly Pass, all this has been mentioned below, which is as follows:
- Minimum Balance:
Hafilat cards are designed for convenience, even with low balances. A standard Hafilat card can function with as little as AED 10, allowing you to make single trips or top up as needed.
- Fares:
Hafilat cards offer different fare options to suit your travel needs:
- T-Purse: This is the pay-as-you-go option. The fare is automatically deducted from your balance based on the distance traveled.
- Weekly Pass: Enjoy unlimited bus rides within Abu Dhabi city for 7 days for only AED 30.
- Monthly Pass: For frequent travelers, the monthly pass provides unlimited bus rides within Abu Dhabi city for 30 days at a cost of AED 80.
- Hafilat Card Monthly Pass Price:
As mentioned earlier, the Hafilat card monthly pass costs AED 80 and offers unlimited bus rides within Abu Dhabi city for 30 days. It’s a cost-effective option for frequent riders.
Hafilat Cards: Choosing the Right Option for You
Hafilat cards cater to various travel needs in Abu Dhabi. Here’s a breakdown of the different types to help you pick the best one:
1. CST (Contactless Smart Ticket):
Ideal for short-term visitors or infrequent travelers.
Benefits:
- Free to obtain, valid for 30 days.
- Drawbacks: Requires pre-loaded credit for fares, not reloadable.
2. Personalized Hafilat Card:
Designed for regular bus users.
Benefits:
- Choice of personalized or anonymous use.
- Valid for 5 years from purchase.
- Top-up and reuse for pay-as-you-go fares (T-Purse).
- Cost: AED 10 (one-time purchase fee).
3. Special Needs/Senior Citizen/Student Card:
Offers discounted fares for eligible individuals.
Benefits:
- Discounted fares on bus rides.
- Valid for 5 years.
- Top-up and reuse for pay-as-you-go fares (T-Purse).
- Cost: AED 5 (one-time purchase fee).
Choosing the Right Card:
- Short Stay: Opt for the free CST (valid for 30 days).
- Frequent Traveler: Get the Personalized Hafilat Card (valid for 5 years, refillable).
- Student/Senior Citizen/Special Needs: Choose the dedicated card for discounted fares (valid for 5 years, refillable).
Types of Hafilat Card Fares
There are three types of Hafilat card fares: T-Purse, Weekly Pass, and Monthly Pass. The fare for the T-Purse varies because it depends on how far the passenger wants to travel and what kind of bus service is used. Additional charges apply for regional, express, or intercity services. The Weekly and Monthly Passes allow unlimited bus travel within Abu Dhabi city for the specified period.
In simple terms:
- T-Purse (Pay-as-you-go): The fare decreases based on how far you travel and the type of bus service (regular, express, intercity) you use.
- Weekly Pass: Travel as many times as you want within Abu Dhabi city for a week for 30 dirhams.
- Monthly Pass: Travel as many times as you want within Abu Dhabi city for a month for 80 dirhams.
| Fare Type | Description | Cost (AED) | Additional Charges/Validity |
|---|---|---|---|
| T-Purse (Boarding Charge) | Per Entry | 2.00 | N/A |
| T-Purse (Distance-Based) | Per Kilometer | 0.05 | Within Abu Dhabi city |
| T-Purse (Service Charge) | Starting Charge | 2.00 | Regional, Express, or Intercity Services (additional 0.05 per km) |
| Weekly Pass | Unlimited Rides (7 Days) | 30.00 | Within Abu Dhabi city |
| Monthly Pass | Unlimited Rides (30 Days) | 80.00 | Within Abu Dhabi city |
Buy a Hafilat Card in Abu Dhabi
You can buy a Hafilat card at various Sales Outlets in Abu Dhabi, including Sales Recharge Machines, Al Ain Cooperatives, and Lulu Market branches. These outlets are located at convenient locations like bus stations:
- Madinat Zayed Bus Station
- Al Sila Bus Station
- Ghayathi Bus Station
- Bani Yas Bus Station
- Al Ain Bus Station
- Mussafah Bus Station
- Shahama Bus Station
- Abu Dhabi International Airport
These stations provide easy access to get a Hafilat card to use on the public transportation system in Abu Dhabi.
Frequently Asked Questions
Q: How do I check my Hafilat balance?
Ans. You can check your Hafilat card balance online at the Hafilat website or app, or offline at a ticket vending machine.
Q: What is the minimum amount to load on a Hafilat card?
Ans. There’s no minimum top-up amount for Hafilat cards. You can add any value you need for your trips. The card itself has a separate fee of 10 AED, valid for 5 years.
Q: How can I top up my Hafilat card online?
Ans. You can top up your Hafilat card online through the Hafilat website or app.
Q: How can I get a Hafilat card?
Ans. You can purchase a Hafilat card at various sales outlets in Abu Dhabi, including bus stations and convenient locations like Al Ain Cooperative or Lulu Market branches.
Conclusion
This article is your guide to using a Hafilat Card in Abu Dhabi in 2024. It covers checking your balance, reloading online, and answers other frequently asked questions. With a Hafilat Card, using public buses in Abu Dhabi is convenient and easy.
This guide provides a clear overview of obtaining the card, which involves visiting a sales outlet, paying a fee, and receiving your card. Tracking your balance is simple with both online and offline options. Follow our instructions for easy top-ups and a smooth public transport experience in Abu Dhabi.